FAQ

How  to confirm my order is placed successfully?

Once order is placed successfully automated mail will be sent from paleocart.com and also from payment gateway.

What happens when order fails in the middle during online purchase?

In case of failed transaction mail you will receive a mail from Payment Gateway and paleocart.com regarding the reason for failure.

Can we get free shipping?

Free shipping will be announced time to time based on the combo offer. If free shipping is not available the same will be informed during checkout.

What will happen If I have placed the order twice/or been charged twice?

If the payment is made through credit card, debit card or through Internet banking, we will reverse the amount to the source account. This is subject to verification and the confirmation from our bankers and payment gateway.

How to buy books from your website?

Select the item you want to buy and click BUYNOW button a new page will open enter all mandatory details(marked with *) and make payment.You will receive confirmation mail from paleocart.com once registered successfully.

How long will it take to deliver books?

If the book is available in ready stock, we will ship the book to your registered address within 7 working days else It will take between 7 days to 14 days for you to receive the package, depending upon your place of residence / state / distance.

If I my order is not arrived even after 15 days, what should I do?

Kindly inform us about the same. We will check the same  with the logistic company to make sure that the order delivered to you without further delay.